I want to keep using Acronis Cyber Backup 12.5. Please follow the instructions to upgrade the product. If you need assistance, please contact Acronis Support. Please check your Acronis Accounts to find the Acronis Cyber Protect licenses. Your Acronis Cyber Backup 12.5 licenses have already been upgraded. I try to upgrade the licenses but get an error message "You have already upgraded X License(s)." Your Acronis Cyber Protect serial numbers will be registered on your Acronis Account and sent to your email address. If you have a perpetual license with active maintenance, log into your Acronis Account, find Acronis Cyber Backup 12.5 product tile and click on "Free Upgrade": Download the latest build and upgrade to Acronis Cyber Protect. If you have active subscriptions, you don't need new licenses. Where can I get Acronis Cyber Protect licenses? If you have a perpetual license without active maintenance, you can upgrade to Acronis Cyber Protect subscription with a 60% discount.
you have perpetual licenses with active maintenance.You are eligible for a free upgrade to Acronis Cyber Protect in the following cases: Can I upgrade to Acronis Cyber Protect for free? In this article, you will find more information about the difference between Acronis Cyber Backup 12.5 and Acronis Cyber Protect. We recommend upgrading to the most current version to ensure your Acronis product is up-to-date, so you can enjoy the latest features and keep your environment protected. Learn more in Acronis Support Lifecycle Policy for Business Products. End of Support does not affect the product functionality. You can continue using Acronis Cyber Backup 12.5 if it suits your needs. Acronis cannot guarantee Acronis Cyber Backup 12.5 compatibility with future updates to your operating systems or applications.
Acronis will not fix bugs related to Acronis Cyber Backup 12.5 including any maintenance packs and/or patches past the support end date,.Acronis Support will not provide assistance with technical questions and issues related to Acronis Cyber Backup 12.5,.The Extended Support phase for Acronis Cyber Backup 12.5 ended on September 9, 2022.
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